FAQ
Most frequent questions and answers
First, congratulations on taking the first step towards a clearer, more organized life. We can’t wait to get to know you. We make the process simple and easy.
All projects start with a phone consultation; then, we offer a complimentary, no-obligation in-person consultation for projects within 25 miles of Nashua. We suggest a virtual consultation for projects out of our service area.
Every project is different. It all depends on the size of the room and how quickly you can make decisions. Homework may be given between sessions to keep the process moving. To get the most out of our sessions together, schedule them for a time of day when you feel most motivated and when there will be the least amount of interruptions as possible.
No. In fact, we’d prefer if you didn’t; that way we can see how your space typically looks and how you’re currently functioning in it. Remember, there is nothing to be embarrassed about and certainly no need for shame! We’ve been there, and our number one goal is to find solutions that work for you and your space in a completely non-judgmental way.
We will not throw anything out without the client’s permission. We help the client make decisions, but the final decision is always theirs. If your clutter is interrupting the daily flow of your life and preventing you from living as efficiently as possible, those items may need to be re-homed. We will cheer you on every step as you decide whether to toss, donate, or recycle your unused items.
Everyone thinks that their room is the worst. We haven’t run away screaming from a job yet! We want to help you, not judge. When you see a mess, we see the potential. We respect your privacy and what happens during the session stays there.
Yes and no! We need you there for your consultation, but after that it is completely up to you! We have a variety of combinations of organizing options. You can work one-on-one with your organizer, do a combination of organizer + homework, or you can have your organizer do everything for you.
Hiring a professional organizer is an investment. It’s an investment in your space, your time, and your quality of life. We work with clients with various budgets by offering organizing packages to fit your specific needs. We charge by the session, which is 4 hours minimum of organizing time and 7 hours maximum of organizing time. For more information about our services and packages, please contact us directly.
To get started, we ask for an initial deposit for a three-hour organizing session. From there, we bill hour by hour. All billing is done electronically to your e-mail address. We currently accept cash, check, credit card and CashApp Systems, Like Venmo or PayPal.
Clients are responsible for paying for all agreed-upon products (drawer dividers, file folders, storage containers, etc.) necessary for the completion of the project at the time of service. We carry a wide-ranging inventory of products sourced from our preferred vendors for use on projects. For larger items needed for a project (shelving, cabinets, or specialty products) links will be provided for the client to purchase ahead of the scheduled session.
After each session, we will take donations to a local charity or Goodwill location. We accept one load per car and per session. We cannot accept or drop off trash/garbage. We can help you to arrange a dumpster, trash picks up, bagster, or junk truck.
Massachusetts and New Hampshire
Active Organizing is a professional organizing company based in Nashua, NH. Serving Southern New Hampshire, Northeast Massachusetts, and beyond.